Privacy Policy

Last Updated: 26 October 2024

1. Introduction

Welcome to Zeronoon VPN (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

Email Address:
We collect your email address solely for the purpose of account creation, login, and authentication. This helps us secure your account and provide personalized access to our services.

b. Usage Data

Connection Logs:
To provide VPN services, we collect minimal connection data, including your device’s IP address, connection timestamps, and the amount of data transferred. We do not log websites you visit, data transmitted, or any browsing activity.
Device Information:
Information about your device, including device type, operating system, version, device identifiers, and mobile network information.
App Usage Information:
Data on how you interact with the App, such as features used, duration of use, and frequency of access.

c. Cookies and Similar Technologies

We do not use cookies or similar tracking technologies within the App. However, our Cookie Policy applies to our website.

3. How We Use Your Information

Account Management:
Your email is used to create and manage your account, including logging in, authentication, and password recovery.
To Provide Services:
Enabling and maintaining the VPN connection to ensure secure and private internet access.
To Improve the App:
Analyzing usage patterns to enhance app performance, usability, and features.
Security:
Monitoring for suspicious activities to protect the integrity of our services and your data.
Communication:
Sending you important updates, service-related announcements, and responding to your inquiries or support requests.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our App, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, provided that the recipient agrees to protect your information in a manner consistent with this Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption:
Encrypting sensitive data both in transit and at rest.
Access Controls:
Restricting access to your personal information to employees and contractors who need to know that information to operate, develop, or improve our services.
Regular Security Assessments:
Conducting regular security audits and vulnerability assessments to identify and mitigate potential threats.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Specifically:

Account Information:
Your account information, including your email address, is retained as long as your account is active or as needed to provide you services.
Connection Logs and Usage Data:
Minimal connection logs and usage data are retained for a limited period necessary to maintain service quality and security.

7. Your Choices and Rights

a. Access and Correction

You have the right to access the personal information we hold about you. You can review and update your email address and other account information through the App’s account settings.

b. Deletion

You can request the deletion of your account and all associated data by contacting our support team. Upon your request, we will permanently delete your email address and other associated data from our records.

c. Uninstalling the App

You can uninstall the App at any time to stop using our services. Please note that uninstalling the App does not automatically delete your account or personal information.

d. Opt-Out of Communications

You may opt-out of receiving non-essential communications from us by adjusting your communication preferences in your account settings or by following the unsubscribe instructions in our emails.

8. Children’s Privacy

Our App is not intended for individuals under the age of 4. We do not knowingly collect personal information from children under 4. If you become aware that a child has provided us with personal information, please contact us so that we can take necessary actions to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. The “Last Updated” date at the top of this page will reflect the date of the latest revision. You are advised to review this Privacy Policy periodically for any changes.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside your country of residence. By using our App, you consent to the transfer of your information to countries that may have different data protection laws than your country.

11. Third-Party Services

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

12. Legal Basis for Processing (if applicable)

Depending on your location, we process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal information for a specific purpose.
Contract: Processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing is necessary for us to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests do not override those interests.

13. Governing Law

This Privacy Policy and your use of the App are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.